Last updated: 31 July 2025
Spartan Resolve Coaching (“Spartan Resolve“, “we“, “our“, “us“) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://spartanresolvecoaching.com (the “Site“), engage with our coaching services, attend our events, or interact with us in any other way.
Important: This policy is provided for informational purposes only and does not constitute legal advice. Because every business is unique, you should consult a qualified solicitor or data‑protection professional to ensure the policy meets your specific obligations.
Who we are
Data Controller:
Spartan Resolve Coaching
Proprietor – Kevin Wilkinson
kev@spartanresolvecoaching.com
84 Columbia Way, Kings Lynn, PE30 2LE
United Kingdom
We are registered in the UK and operate in accordance with the UK GDPR (as incorporated into the Data Protection Act 2018), the EU GDPR, and other applicable privacy legislation.
What information we collect
| Category | Examples | When collected |
|---|---|---|
| Identification | Name, postal address, email, phone number, social‑media handles | Contact forms, account registration, consultations |
| Service Data | Coaching goals, questionnaire answers, progress notes | During 1‑on‑1 sessions, intake forms, membership portal |
| Transaction Data | Purchase records, last 4 digits of card, invoice details | When you buy coaching packages, memberships or digital products |
| Technical Data | IP address, browser type, device identifiers, referring pages | Cookies, server logs, analytics scripts when you browse the Site |
| Usage Data | Page views, clicks, session duration, downloads | Analytics & marketing tools |
| Communication Data | Emails, WhatsApp/chat messages, call recordings (with notice) | When you contact us or join webinars/Q&A sessions |
We do not intentionally collect sensitive “special category” data (e.g. health information) unless you voluntarily provide it as part of coaching. If such data is necessary, we will obtain your explicit consent.
How we collect you data
Direct interactions – You complete forms, schedule calls, purchase services, join membership programmes, or communicate with us.
Automated technologies – We use cookies, pixels, and similar technologies to gather Technical & Usage Data (see Section 7).
Third‑party sources – Payment processors, social networks, referral partners, or publicly‑available databases may provide additional information, consistent with their privacy policies.
Why we use your data (Legal bases)
| Purpose | Legal basis (UK/EU GDPR) |
| Provide coaching services, manage bookings, and deliver digital resources | Contract (Article 6 1‑b) |
| Process payments & invoices | Legal obligation (accounting laws) & Contract |
| Send service updates, reminders, and administrative messages | Legitimate interests |
| Email newsletters and promotional offers | Consent – you can unsubscribe at any time |
| Analyse Site performance and improve our services | Legitimate interests (optimising user experience) |
| Detect and prevent fraud or security incidents | Legitimate interests & Legal obligation |
Sharing your information
We never sell your personal data. We may share it with trusted third‑party processors that help us operate the business, including:
- Hosting & infrastructure – Hostinger International Ltd. (EU‑based servers)
- Email marketing – e.g. Mailchimp / ConvertKit (USA)*
- Payment processing – Stripe, PayPal (globally)
- Scheduling – Calendly (USA)*
- Analytics – Google Analytics 4 (USA)*
- Video conferencing – Zoom Video Communications Inc. (USA)*
These providers may transfer data to the USA. Where required, transfers are safeguarded by Standard Contractual Clauses or an adequacy decision.
We also disclose data where required by law, to professional advisers (lawyers, accountants) under confidentiality, or in connection with a business reorganisation.
Data retention
We keep personal data only for as long as necessary:
- Client files & coaching notes: 6 years after the end of our engagement (professional‑practice limitation).
- Marketing subscribers: Until you unsubscribe or your address bounces.
- Financial records: 6 years (HMRC requirement).
- Website logs & analytics: 26 months (Google Analytics default) unless extended for security investigations.
When data is no longer required, we delete or anonymise it securely.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Cookies & analytics
Our Site uses first‑ and third‑party cookies to:
- Remember your preferences and login sessions;
- Compile aggregated statistics via Google Analytics;
- Enable marketing pixels (e.g. Facebook) for advertising.
On your first visit a banner lets you accept or reject non‑essential cookies. You can change or withdraw consent anytime via the Cookie Settings link in the footer or by adjusting your browser controls. For details, see our separate Cookie Policy.
Security of your data
We implement appropriate technical and organisational measures to protect personal data, including SSL encryption, strong passwords, two‑factor authentication for administrator accounts, regular backups, and staff training. Despite these measures, no website is 100 % secure; please exercise caution when sharing information online.
International transfers
If we transfer your personal data outside the UK / EEA, we ensure an adequate level of protection by using:
Your explicit consent.
UK or EU Adequacy Regulations/Decisions;
Standard Contractual Clauses approved by the ICO/EU Commission;
Binding Corporate Rules; or
Your rights (UK & EU residents)
You have the right to:
- Access – request a copy of the personal data we hold about you.
- Rectification – correct inaccurate or incomplete data.
- Erasure – request deletion of your data (the “right to be forgotten”), subject to legal obligations.
- Restriction – limit the processing of your data in certain circumstances.
- Portability – receive your data in a structured, commonly‑used format.
- Object – object to processing based on legitimate interests or direct marketing.
- Withdraw consent at any time where processing is based on consent.
To exercise any right, email kev@spartanresolvecoaching.com. We will respond within one month.
You may lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk if you believe we have not complied with data‑protection law.
Children’s privacy
Our services are not directed at individuals under 18. We do not knowingly collect personal data from children. If you believe a minor has provided us with information, please contact us and we will delete it promptly.
Links to other sites
The Site may contain links to external websites. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.
Changes to this policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised Last updated date. If the changes are significant, we will notify you by email or a notice on the Site.
Contact us
For questions about this Privacy Policy or our privacy practices, please contact:
Kev Wilkinson
Spartan Resolve Coaching
Email: kev@spartanresolvecoaching.com
Phone: +44 (0)7814604722